How to Download and Use the MTN App
If you are looking for a convenient and easy way to manage your mobile life, then you should download the MTN app. The MTN app is a self-service app that allows you to do everything from recharging airtime and data, checking balances, seeing data usage, managing loyalty points, and getting exclusive offers, all in one place. In this article, we will show you what the MTN app is, how to download it for your Android or iOS device, and how to use it to make the most of your mobile experience.
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What is the MTN App?
The MTN app is a mobile application that gives you total control over your MTN account and services. It is designed to make your mobile life easier and more enjoyable. With the MTN app, you can:
Features and Benefits of the MTN App
Recharge quickly and easily with airtime or a bank card
Purchase data bundles for yourself or others
Check your balances and data usage
See a breakdown of your data consumption by app
Manage your limits and personalise your numbers
Pay your bills and transact with MTN MoMo wallet
Access exclusive deals and rewards
Get help and support from MTN customer service
Send feedback and suggestions directly from the app
The best part is that the MTN app is zero-rated, which means it does not use any data when you use it. You can download it for free and enjoy up to 30MB of data-free usage per day. You can also get 1GB of free data when you log in for the first time, valid for one day (only for new MTN app users).
How to Get the MTN App
The MTN app is available for both Android and iOS devices. You can download it from the Google Play Store or the Apple App Store by searching for "MTN" or "MyMTN". Alternatively, you can visit depending on your location and follow the instructions to download the app.
How to Download the MTN App for Android and iOS Devices
Downloading the MTN app is easy and fast. Here are the steps to follow for each device type:
Steps to Download the MTN App for Android Devices
Open the Google Play Store on your Android device.
Search for "MTN" or "MyMTN" in the search bar.
Select the app with the yellow logo and tap "Install".
Wait for the app to download and install on your device.
Launch the app and tap "Let's get started".
Type in the 6-digit OTP code that will be sent to your MTN number.
Choose a sign-in option (Google, Facebook, or Phone Number).
You're all set. Enjoy using the MTN app.
Steps to Download the MTN App for iOS Devices
Open the Apple App Store on your iOS device.
Search for "MTN" or "MyMTN" in the search bar.
Select the app with the yellow logo and tap "Get".
Wait for the app to download and install on your device.
Launch the app and tap "Let's get started".
Type in the 6-digit OTP code that will be sent to your MTN number.
Choose a sign-in option (Apple, Facebook, or Phone Number).
You're all set. Enjoy using the MTN app.
How to Use the MTN App to Manage Your Mobile Life
Now that you have downloaded the MTN app, you can start using it to manage your mobile life. Here are some of the things you can do with the app:
How to Recharge Airtime and Data Bundles
With the MTN app, you can recharge your airtime and data bundles in a few simple steps. You can also buy bundles for others or share your airtime and data with friends and family. Here's how:
Tap on the "Recharge" icon on the home screen of the app.
Select the type of recharge you want (Airtime, Data, or Bundle).
Select the amount or size of recharge you want.
Select the payment method you want (Bank Card, MoMo Wallet, or Airtime).
Confirm your payment details and tap "Pay Now".
You will receive a confirmation message and your recharge will be done.
How to Check Balances and Data Usage
With the MTN app, you can check your balances and data usage at any time. You can also see a breakdown of your data consumption by app and manage your limits and personalisation. Here's how:
Tap on the "Balance" icon on the home screen of the app.
You will see your main balance, data balance, voice minutes, SMS, and loyalty points.
To see more details, tap on any of the balances.
You will see a breakdown of your usage by app, time, or category.
To manage your limits and personalisation, tap on the "Settings" icon on the top right corner of the screen.
You can set your preferred language, notification preferences, spending limits, and personalise your numbers.
How to Access Exclusive Deals and Rewards
With the MTN app, you can access exclusive deals and rewards that are tailored to your needs and preferences. You can also redeem your loyalty points for discounts, vouchers, and freebies. Here's how:
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Tap on the "Deals" icon on the home screen of the app.
You will see a list of deals and offers that are available for you.
To view more details, tap on any of the deals or offers.
To claim a deal or offer, tap on the "Claim" button and follow the instructions.
To redeem your loyalty points, tap on the "Rewards" icon on the bottom of the screen.
You will see a list of rewards that you can redeem with your points.
To view more details, tap on any of the rewards.
To redeem a reward, tap on the "Redeem" button and follow the instructions.
How to Get Help and Support from the MTN App
If you have any questions or issues with using the MTN app or any of its features, you can get help and support from MTN customer service. You can also send feedback and suggestions directly from the app. Here's how:
How to Contact MTN Customer Service
If you need to contact MTN customer service for any reason, you can do so from the app in various ways. You can:
Call 180 (toll-free) from your MTN line or 08031000180 from any other network.
Email customercare@mtn.com or customercare@mtnnigeria.net depending on your location.
Chat with an agent via WhatsApp by adding 09033000001 as a contact.
Tweet @MTN180 or @MTNNG depending on your location.
Visit depending on your location.
Visit the nearest MTN store or service centre in your area.
How to Send Feedback and Suggestions
If you have any feedback or suggestions on how to improve the MTN app or any of its features, you can send them directly from the app. Your feedback is valuable and helps us to serve you better. Here's how:
Tap on the "More" icon on the bottom right corner of the app.
Tap on the "Feedback" option.
Type in your feedback or suggestion in the text box.
Tap on the "Send" button.
You will receive a confirmation message and your feedback will be sent.
Conclusion
The MTN app is a must-have for every MTN user who wants to enjoy a convenient and easy way to manage their mobile life. The app allows you to recharge airtime and data, check balances and data usage, access exclusive deals and rewards, and get help and support from MTN customer service. The app is free to download and use, and does not consume any data when you use it. You can also get 1GB of free data when you log in for the first time (only for new MTN app users). So what are you waiting for? Download the MTN app today and experience the difference.
FAQs
Here are some of the frequently asked questions about the MTN app:
What are the requirements to use the MTN app?
To use the MTN app, you need to have an MTN SIM card, an Android or iOS device, and an internet connection.
How can I update the MTN app?
To update the MTN app, you need to visit the Google Play Store or the Apple App Store and check for any available updates. You can also enable automatic updates in your device settings.
How can I change my sign-in option for the MTN app?
To change your sign-in option for the MTN app, you need to tap on the "More" icon on the bottom right corner of the app, then tap on the "Profile" option, then tap on the "Sign-in Options" option, and then choose a new sign-in option (Google, Facebook, Apple, or Phone Number).
How can I delete my account from the MTN app?
To delete your account from the MTN app, you need to tap on the "More" icon on the bottom right corner of the app, then tap on the "Profile" option, then tap on the "Delete Account" option, and then confirm your decision.
How can I rate and review the MTN app?
To rate and review the MTN app, you need to visit the Google Play Store or the Apple App Store and search for "MTN" or "MyMTN". Then you can tap on the "Rate" or "Review" button and share your feedback and rating.
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